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Background

24/7 Restoration Services in Sacramento

TDI® USA provides 24/7 water, fire, mold, and storm damage restoration across Sacramento and surrounding areas. Licensed, insured, IICRC-certified. Call +19169666000.

We work with all insurance carriers and handle the claim paperwork.

IICRC Certified Firm
Licensed & Insured
24/7 Emergency Service
Locally Owned & Operated

About Us

TDI® USA serves Sacramento and the surrounding CA area with professional damage restoration for homes and businesses. From the first emergency call to the final walkthrough, our team manages the entire recovery — and we answer the phone 24/7, so help is on the way the moment something goes wrong.

TDI® USA technician loading a branded service van

Our Process

A clear, predictable process from first call to final sign-off

Free Consult

We visit your property, assess the scope, and answer every question — no charge, no obligation.

Estimate & Proposal

You receive a detailed written estimate before any work begins, so there are no surprises.

We Do the Work

Our crew executes the project on schedule with daily updates and consistent communication.

Final Inspection

A walk-through confirms every item meets our quality standard before we consider it done.

Completion

Final sign-off, documentation, and warranty paperwork — handed to you before we leave.

24/7 Emergency Response

We answer the phone day and night. Insurance billing accepted.

Frequently Asked Questions

How quickly can TDI® USA respond after I call?
TDI® USA answers calls 24 hours a day, seven days a week, and will dispatch to your property as quickly as possible. When you call, the team will ask a few questions about the type and extent of the damage so the right equipment and crew size arrive with your technicians.
Do you bill my insurance company directly?
Yes. TDI® USA works with most major insurance carriers and handles direct billing so you're not required to pay the full cost out of pocket and wait for reimbursement. The documentation process — moisture logs, photographs, itemized scope — is built around what adjusters need to process a claim efficiently.
What should I do while waiting for the crew to arrive?
For water damage, shut off the water source if you can safely reach it, and avoid walking through standing water if there's any chance electrical systems are affected. For fire or smoke damage, limit movement through the structure — soot transfers easily and can extend the affected area. Don't run HVAC systems, as that can spread smoke residue or mold spores through ductwork. The dispatcher can walk you through any situation-specific steps when you call.
What certifications does the TDI® USA crew hold?
TDI® USA is an IICRC Certified Firm, and individual technicians hold IICRC credentials in Water Restoration Technology (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation (AMRT), and Fire and Smoke Restoration (FSRT). The crew is also OSHA trained. These aren't general contractor licenses — they're discipline-specific credentials that govern how each type of loss is assessed, documented, and resolved.
Is an estimate or inspection free?
Call (916) 966-6000 to ask about assessment and estimate costs for your specific situation. In many insurance-covered losses, the documentation and scoping process is folded into the claim, but the team will be straightforward with you about what to expect before any work begins.
Are you available for emergencies on nights and weekends?
Yes — TDI® USA operates 24 hours a day, seven days a week, including holidays. Water intrusion, fire damage, and mold don't pause for the weekend, and neither does the response line. Call (916) 966-6000 at any hour and someone will answer.

When water soaks through your subfloor, smoke odor settles into your drywall, or mold starts spreading behind a wall you can’t see, you need a crew that knows exactly what they’re looking at — and what to do next. TDI® USA handles water damage restoration, fire and smoke damage restoration, mold remediation, and reconstruction for homeowners and property managers across Sacramento and the surrounding region, around the clock.

Services we handle

Water damage restoration — Whether a pipe burst at 2 a.m. or a slow leak has been wicking into your subfloor for weeks, standing water and hidden moisture need to be extracted and dried before secondary damage sets in. The window between a wet structure and active mold growth is shorter than most people expect.

Fire and smoke damage restoration — Smoke residue doesn’t stay where the fire was. Soot particles travel through HVAC systems, settle into soft surfaces, and leave an odor that ordinary cleaning can’t reach. Proper restoration means addressing the chemistry of what burned, not just what’s visibly charred.

Mold remediation — Sacramento’s warm, dry summers can mask moisture problems that fester inside walls, under flooring, and in crawl spaces — especially in older homes with plaster construction or original cast-iron plumbing. Remediation done right removes the source, not just the surface growth.

Reconstruction — Once the damage is mitigated and the structure is stable, getting your home back to livable condition requires the same attention to detail as the emergency work that came before it. TDI® USA handles the rebuild so you’re not coordinating a separate contractor.

Why homeowners and property managers call us

TDI® USA has been operating in Sacramento since 2017, and the certifications the crew holds reflect the actual complexity of this work. As an IICRC Certified Firm, the team carries credentials in Water Restoration (WRT), Structural Drying (ASD), Applied Microbial Remediation (AMRT), and Fire and Smoke Restoration (FSRT) — the specific technical disciplines that govern how each type of loss is assessed and resolved. The crew is also OSHA trained, which matters on job sites where safety hazards don’t disappear just because the emergency is over.

Insurance billing is handled directly. After a loss, the last thing you want is to front a large sum and wait for reimbursement. TDI® USA documents the damage thoroughly — photographs, moisture readings, scope of work — and bills carriers directly, keeping you out of the middle as much as possible.

Because damage doesn’t follow a schedule, the phones are answered 24 hours a day, seven days a week. A water loss at midnight is not a problem you can leave until morning.

Service area

TDI® USA is based in Sacramento and serves the broader Capital Region. That includes neighboring communities like Elk Grove, Roseville, and Folsom, as well as surrounding Sacramento County and beyond. If you’re unsure whether your address falls within the service area, call — the team will tell you directly.

Sacramento’s housing stock spans everything from early-twentieth-century Craftsman bungalows in Curtis Park and Land Park to mid-century tract homes in Arden-Arcade and newer construction in the outer suburbs. Older homes often have original plumbing, lathe-and-plaster walls, and pier-and-beam foundations that respond to water and smoke damage differently than modern construction — and that require someone who recognizes those differences on sight.


If you’re reading this right now, there’s a good chance something has already gone wrong. You don’t need a sales pitch — you need someone to pick up the phone and tell you what to do next. Call TDI® USA at (916) 966-6000. Someone is available right now.

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