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Contact TDI® USA

Call +19169666000 for 24/7 emergency restoration in Sacramento and surrounding areas. Free estimates. Direct insurance billing.

Request Your Free Estimate

Tell us what happened and we'll get back to you fast — usually within one business hour.

Fastest: call +19169666000

If water is spreading, smoke is still in the air, or you’re dealing with a biohazard situation, stop reading and call (916) 966-6000 right now. Every minute matters, and someone is available to pick up.

For urgent situations

Water damage can push moisture into wall cavities and subfloor assemblies within hours. Fire residue begins bonding to surfaces almost immediately. When you’re in the middle of a loss, call (916) 966-6000 directly — the line is answered 24 hours a day, seven days a week. You’ll reach someone who can talk you through safe steps to take before the crew arrives and get a team dispatched without delay.

For estimates and non-urgent inquiries

If you’re planning ahead — requesting a written estimate, asking about a previous invoice, or coordinating with your insurance adjuster — email rob@tdiusa.com or use the contact form on this page. For most non-emergency requests, expect a response within one business day. Having your insurance claim number and a few photos of the affected area ready will help us give you a more accurate scope from the start.

Where we’re located

TDI® USA is headquartered at 701 Del Paso Road, Sacramento, CA 95834, in the North Sacramento industrial corridor near the I-5 interchange. From this location we serve the greater Sacramento region, including Elk Grove, Roseville, Folsom, Rancho Cordova, West Sacramento, Davis, and surrounding communities throughout the Central Valley. Sacramento’s mix of older Craftsman-era homes, mid-century ranch construction, and modern infill development means water and fire losses can present very differently from one neighborhood to the next — our crews are familiar with the local housing stock and the permitting process through Sacramento County and the City of Sacramento. License #1041773.

Frequently Asked Questions

How quickly can you be on-site after I call?
Response time depends on your location within our service area and crew availability at the time of your call. When you call (916) 966-6000, the person who answers will give you a realistic arrival window based on current dispatch. Providing your address upfront helps us route the closest available team to you.
Are you available for emergencies outside of normal business hours?
Yes — the line at (916) 966-6000 is answered 24 hours a day, seven days a week, including weekends and holidays. If you're dealing with an active water loss, fire damage, or biohazard situation after hours, call rather than emailing so we can respond immediately.
Do you handle commercial properties as well as residential homes?
We work on both. Residential losses — single-family homes, condos, rental units — make up a large share of our calls, but we also respond to commercial buildings, multi-tenant properties, and light industrial spaces throughout the Sacramento region. The scope and documentation process differs between the two, so let us know what type of property you have when you call or email.
How does insurance billing work, and do I have to pay upfront?
We document the loss thoroughly — moisture readings, photographs, affected material inventories — and work directly with most major insurance carriers throughout the claims process. Out-of-pocket requirements vary depending on your policy's deductible and coverage terms, so we recommend having your policy number available when you call. We can walk you through what to expect before any work begins.

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Get a free quote today!

Call Now: +19169666000